You can also contact customer support, however, if the issue shows up on the system status web page, Apple already knows about it. If there is a problem with the service you are using, you will need to wait until it is fixed. The web page also has a timeline showing past issues. This web page displays the status of every Apple service, including the iTunes Store, iCloud, iMessage, Siri, iTunes Radio, the App Store and many more. Simply go to the Apple System Status web page to check if the service you need is running. High volume can also overwhelm servers, making it difficult to connect to the iTunes Store.įortunately, it is easy to check the system status of every Apple service. Sometimes the telecommunications company connecting Apple’s data center to the Internet is having problems. Servers go down due to a variety of issues. Problem With Apple’s Servers?Īpple’s data center is very reliable, however, like any data center, it’s not perfect. If the iTunes Store or App Store couldn’t connect upon launch, close the application and try again.
If you are using iOS or Mac OS X, simply try to purchase or download the item again. I find when I retry the transaction a few seconds later, it works fine. If you receive an error while trying to connect to the iTunes Store or App Store, the first thing to do is just try again.
Let’s take a look at how to troubleshoot this problem… Retry Accessing the iTunes Store or App Store This problem could be caused by a variety of issues. The most common error message is “Cannot connect to iTunes Store”. Sometimes users are confronted with connection problems. Apple’s App Store has also distributed billions of apps since its launch. The iTunes Store sells millions of songs and videos and usually works without issue. Make sure your network connection is active and try again.”
The iTunes Store is temporarily unavailable. “We could not complete your iTunes Store request. The network connection could not be established.
In addition to fixing iTunes Store connectivity issues, the steps in this article also cover the following errors: Learn how to find out if this is a problem with Apple’s servers, your ISP or your device. You may have also encountered the “Can’t connect to the App Store” or “Cannot Connect to App Store” notification. If you use the iTunes Store, you may have come across this error message: “Cannot connect to iTunes Store”.